# LifeConnect24 > LifeConnect24 is a UK personal alarm provider helping people live independently and feel safer at home and while out and about. Its personal alarm services connect customers to a UK-based, TSA-accredited Response Team 24 hours a day, 365 days a year. LifeConnect24 provides personal alarm and telecare services for people who want additional reassurance and access to help in an emergency. Its services are designed particularly for older, frail or disabled people, people living alone, and people who may be at risk of falls or benefit from 24-hour access to a professional Response Team. LifeConnect24 provides personal alarms throughout the UK and also serves customers in Ireland. Its services include digital home personal alarms, alarms with automatic fall detection, GPS personal alarms and GPS personal alarm watches. ## About LifeConnect24 - [About LifeConnect24](https://lifeconnect24.co.uk/pages/about-us) — Information about LifeConnect24, its customers, personal alarm services and the company's approach. - [Why Choose LifeConnect24](https://lifeconnect24.co.uk/pages/why-choose-us) — Information about LifeConnect24's service, Response Team, technology, pricing approach and customer service. - [LifeConnect24 FAQs](https://lifeconnect24.co.uk/pages/faqs-about-lifeconnect24) — Frequently asked questions about LifeConnect24, its alarms, connections and service. LifeConnect24 is a dedicated personal alarm company. Its Response Team is UK-based and accredited by the TEC Services Association (TSA), the industry standards body for telecare services in the UK. ## Personal Alarm Service A LifeConnect24 personal alarm provides a way for a customer to quickly request help in an emergency. The alarm can be activated by pressing a button on the alarm pendant or base unit. Where automatic fall detection is included, an alert can also be raised when the alarm detects a fall. When an alarm is activated, the customer is connected to the LifeConnect24 Response Team. The team can communicate with the customer through the alarm, assess the situation and arrange appropriate assistance. Emergency contacts can be contacted and, where necessary, emergency services can be alerted. - [Personal Alarms](https://lifeconnect24.co.uk/pages/personal-alarms) — Overview of LifeConnect24 personal alarm services, how they work and who they are designed for. - [How the Personal Alarm Service Works](https://lifeconnect24.co.uk/pages/how-it-works) — Step-by-step explanation of what happens when an alarm is activated. - [Personal Alarm Plans](https://lifeconnect24.co.uk/pages/lifeconnect-plans) — Overview of LifeConnect24 alarm packages and monitoring plans. ## 24/7 Response Team LifeConnect24 provides 24-hour emergency monitoring, 365 days a year. Its TSA-accredited Response Team receives alarm activations and communicates with customers through their alarm equipment. The team can provide reassurance, contact nominated emergency contacts and arrange emergency assistance when required. The Response Team is based in the UK and is part of LifeConnect24's in-house emergency monitoring service. - [How LifeConnect24 Responds](https://lifeconnect24.co.uk/pages/how-it-works) — Explanation of the Response Team and emergency response process. - [Why Choose LifeConnect24](https://lifeconnect24.co.uk/pages/why-choose-us) — Information about the Response Team and TSA accreditation. ## Home Personal Alarms LifeConnect24 provides personal alarms designed primarily for use around the home and garden. The SmartLife Digital Alarm is a future-proof digital alarm that connects customers to the LifeConnect24 Response Team. Personal alarms can be worn around the neck or wrist, allowing the user to raise an alert from within the alarm's operating range. - [Personal Alarms](https://lifeconnect24.co.uk/pages/personal-alarms) — Overview of home personal alarm services. - [Lifeline Personal Alarm](https://lifeconnect24.co.uk/products/lifeline-personal-alarm) — Information about the traditional Lifeline personal alarm. - [Personal Alarm Plans](https://lifeconnect24.co.uk/pages/lifeconnect-plans) — Current LifeConnect24 alarm packages. ## Digital Personal Alarms LifeConnect24 offers digital personal alarm technology that does not require a traditional analogue telephone landline. Its digital alarms use mobile connectivity to communicate with the LifeConnect24 Response Team. The digital service is designed to provide a future-proof alternative as the UK's traditional analogue telephone network is being replaced. - [Personal Alarms](https://lifeconnect24.co.uk/pages/personal-alarms) — Information about LifeConnect24 digital personal alarms. - [LifeConnect24 FAQs](https://lifeconnect24.co.uk/pages/faqs-about-lifeconnect24) — Questions about internet, landlines and digital alarm connectivity. ## Fall Detection LifeConnect24 offers personal alarms with automatic fall detection. Fall detection technology can automatically send an alert to the LifeConnect24 Response Team when an alarm detects a fall. Customers can also manually activate their alarm by pressing the alarm button. Fall detection is an additional safety feature and should not be considered capable of detecting every possible fall. - [Personal Alarms](https://lifeconnect24.co.uk/pages/personal-alarms) — Information about personal alarms and fall detection. - [Fall Detection](https://lifeconnect24.co.uk/pages/fall-detection) — Information about LifeConnect24's fall detection service. ## GPS Personal Alarms LifeConnect24 provides GPS personal alarms for people who want protection both at home and while out and about. GPS alarms use location technology to help the Response Team identify the customer's location during an emergency. The GPS Personal Alarm can be worn around the neck or attached to a keychain and includes two-way communication. - [GPS Personal Alarm](https://lifeconnect24.co.uk/products/gps-personal-alarm) — GPS personal alarm with location technology, two-way communication and optional fall detection. - [GPS Personal Alarm with Fall Detection](https://lifeconnect24.co.uk/products/gps-personal-alarm-pendant-with-fall-detection) — GPS pendant with automatic fall detection. - [Pendant Alarms](https://lifeconnect24.co.uk/pages/pendant-alarms) — Overview of LifeConnect24 pendant alarm options. ## GPS Personal Alarm Watch LifeConnect24 offers a GPS Personal Alarm Watch with automatic fall detection for customers who want a more discreet wearable alarm. The watch provides GPS location technology, two-way communication and access to the LifeConnect24 Response Team. It includes automatic fall detection and can be used to raise an emergency call. - [GPS Personal Alarm Watch with Fall Detection](https://lifeconnect24.co.uk/products/gps-personal-alarm-watch-with-fall-detection) — Product information and current plan options. ## Pendant Alarms LifeConnect24 pendant alarms are designed to provide quick access to the Response Team through a wearable emergency button. Pendant alarms can be worn around the neck, while some GPS models can also be attached to a keychain. GPS models provide protection beyond the home. - [Pendant Alarms](https://lifeconnect24.co.uk/pages/pendant-alarms) — Overview of LifeConnect24 pendant alarm options. - [Personal Alarms](https://lifeconnect24.co.uk/pages/personal-alarms) — General information about LifeConnect24 personal alarms. ## Who Are LifeConnect24 Alarms For? LifeConnect24 personal alarms are designed for people who want additional reassurance and access to help in an emergency. They can be particularly useful for: - Older people living independently. - People who live alone. - People who are frail or disabled. - People who are concerned about falling. - People with a long-term health condition. - People who want additional reassurance while at home or out and about. - [Personal Alarms](https://lifeconnect24.co.uk/pages/personal-alarms) — Information about who can benefit from a LifeConnect24 personal alarm. - [Why Choose LifeConnect24](https://lifeconnect24.co.uk/pages/why-choose-us) — Further information about LifeConnect24's service. ## How Personal Alarms Work 1. The customer activates their alarm by pressing the alarm button, or an automatic fall alert is generated where fall detection is enabled. 2. The alert is sent to the LifeConnect24 Response Team. 3. A trained Response Team member communicates with the customer through the alarm. 4. The Response Team assesses the situation and arranges appropriate assistance. 5. Nominated emergency contacts can be contacted and emergency services can be alerted where necessary. - [How It Works](https://lifeconnect24.co.uk/pages/how-it-works) — Detailed explanation of the LifeConnect24 personal alarm process. ## Pricing and Plans LifeConnect24 offers personal alarm services through monthly and annual plans, with pricing depending on the alarm and monitoring service selected. Current services include home personal alarms, GPS personal alarms, GPS personal alarm pendants and GPS personal alarm watches. - [Personal Alarm Plans](https://lifeconnect24.co.uk/pages/lifeconnect-plans) — Current LifeConnect24 plans. - [All Products](https://lifeconnect24.co.uk/pages/all-products) — Current range of LifeConnect24 personal alarm products. Prices and product specifications can change, so refer to the relevant product or plan page for current pricing. ## Customer Support LifeConnect24 provides customer support and emergency monitoring through its UK-based team. - [Contact LifeConnect24](https://lifeconnect24.co.uk/pages/contact-us) — Customer support and contact information. ## Key Facts - LifeConnect24 is a personal alarm provider serving customers in the UK and Ireland. - LifeConnect24 provides 24/7 emergency monitoring, 365 days a year. - Its Response Team is UK-based. - The Response Team is accredited by the TEC Services Association (TSA). - LifeConnect24 provides home personal alarms and alarms for use both at home and out and about. - Its products include digital personal alarms, GPS personal alarms, GPS pendants and GPS personal alarm watches. - Personal alarms can be manually activated with a button press. - Selected LifeConnect24 alarms provide automatic fall detection. - GPS alarms use location technology to help the Response Team identify a customer's location during an emergency. - Digital LifeConnect24 alarms do not require a traditional analogue telephone landline. - LifeConnect24 has supported more than 115,000 customers, according to information published on its website.