I had to change my Lifeline as I now only have a mobile phone. The new system was really easy to set up and although I am 89 and not very technically minded I was able to do it myself .when I tested it the person was very helpful too. The wristband is however much bulkier than the previous one and the strap more difficult to adjust.As I have a really tiny wrist I have had to cut the strap down quite a bit but it is comfortable to wear although I have noticed that it takes a long time to dry after a shower.

Glasgow, United Kingdom

, 1 hour ago

Wendy V.

Verified Customer

Very quick and helpful service

Worthing, United Kingdom

, 4 hours ago

Anonymous

Verified Customer

Safe secure easy to use. Button is very sensitive though.

Torquay, United Kingdom

, 1 day ago

Mary R.

Verified Customer

tjank yopu it is very reassuring to know that I am safe and casn rely on your system should I need it With thanks Mary Jo

Edinburgh, United Kingdom

, 1 day ago

Geraldine B.

Verified Customer

Found setting up complex and new alarm too bulky

Bristol, United Kingdom

, 1 day ago

Lisanne F.

Verified Customer

Always available when you might need it, helpful advice from pleasant staff, good service.

Gloucester, United Kingdom

, 2 days ago

Hans V.

Verified Customer

A very good device which makes us feel safe at all times. Service is excellent.

United Kingdom

, 3 days ago

Janice H.

Verified Customer

They have always been supportive. I telephoned to discuss the upgrade I had been offered. Harry talked me through the process and made it easy for me to make a decision to place an order. Once the replacement arrived the changeover was smooth and I appreciated the extra help from the support team.

Clacton-on-Sea, United Kingdom

, 3 days ago

Jennifer G.

Verified Customer

All your staff were very helpful and explained procedure

Welwyn Garden City, United Kingdom

, 3 days ago

Margaret K.

Verified Customer

I found the people I spoke to were very helpful and polite

Poulton-le-Fylde, United Kingdom

, 3 days ago

Judith K.

Verified Customer

Prompt response to alarm calls and helpful advice

Manchester, United Kingdom

, 3 days ago

Ann R.

Verified Customer

I have only needed to call them once, but they responded very quickly and was able to call a neighbour to help me. It has given me confidence knowing that if I fall or need assistance I can call for help.

Manchester, United Kingdom

, 3 days ago

Gillian A.

Verified Customer

It was difficult to set up I am not mobile enough but my cleaner did it with difficulty has she said instructions were a bit confusing

Nottingham, United Kingdom

, 4 days ago

Anonymous

Verified Customer

I have changed to the digital Lifeline and what a difficult performance it was. First of all the first box was faulty, the second was meant to have been sent to someone else and eventually I got the right one. I HATE THE THICK, CLUMSY GADJET THAT i HAVE TO WEAR AROUND MY NECK AND THE THICK AND MUCH TOO LONG CORD THAT IT IS ON. I accidentally also put out my 'phone line and it will have been 3 days waiting for a SKY re-connection.

Great Yarmouth, United Kingdom

, 4 days ago

Sylvia F.

Verified Customer

I find the Pendant is too sensitive causing false alarms.

United Kingdom

, 4 days ago

Stephen W.

Verified Customer

Prompt delivery & easy to set up .

Walthamstow, United Kingdom

, 4 days ago

Diana C.

Verified Customer

Very good service - easy to deal with and, more inmportantly a very quick resposnse when needed. Very helpful telephone support when needed too.

Crymych, United Kingdom

, 4 days ago

Marion D.

Verified Customer

Have had peace of mind since having LifeLine Purchased update as I was advised it was more efficient than the old one

Basildon, United Kingdom

, 4 days ago

Anonymous

Verified Customer

Peace of mind when living on your own knowing there is always someone to call in an emergency.

Cardiff, United Kingdom

, 5 days ago

Pauline M.

Verified Customer

First day waited a long time for a reply. I was having a problem with my BT connection. P.M.

Oldham, United Kingdom

, 5 days ago

The fall alarm sensors and detectors on all devices use an algorithm to recognise the difference between ‘hard’ falls and other movements. They cannot guarantee to detect all falls because it is dependent on where and how it is worn and if it can detect the fall. For this reason if you have had a fall or need assistance you should press your emergency pendant or alarm box if you are able.

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