Why Choose Us?

Here at LifeConnect24, we go above and beyond for our customers. Safety is our first priority. LifeConnect24 is a dedicated national Personal Alarm company, which provides a low-cost Personal Alarm service for anyone who is elderly, frail, or disabled living in the UK and Ireland.

Our UK-based Response Team is TSA Accredited and provides a platinum service. This assures customers that they will receive the highest standards of care available. What’s more, the team is available 24/7, 365 days a year – so you know that you always have somebody to call for help!

Alarm Units

More on our Life-Saving Personal Alarm Service

The Latest Pendant Alarm Technology

We use the Lifeline Vi Alarm and MyAmie Pendant, both of which are the latest models from Tunstall, the UK’s leading manufacturer of telecare equipment.

All customers receive a brand new Lifeline Vi Alarm with all the cables, adaptors/filters and power supplies required. Once it arrives, all that customers need to do is plug it into their telephone socket and the mains power, before making a test call with our Response Team.

Keeping Costs Low – Our Best Price Promise

We support the government’s Technology Enabled Care Service (TECS) programme by offering the Lifeline alarm service at the lowest possible price.

We believe that we offer the most affordable Personal Alarm service available in the UK. If you don’t agree, then please give us a call for free on 0800 999 0400, and we will price match against any similar provider in your area.

Our Reputation is Key – No Salesmen Here!

We don’t employ salesmen to sell our Personal Alarms direct to the elderly. Most of our customers come from referrals, either from existing customers, loved ones or medical professionals who know the needs of our potential customers the most.

With this in mind, our reputation is key, so we pride ourselves on our exemplary customer service. We do have a “no quibbles” Money Back Guarantee but, unsurprisingly, we rarely get asked about it.

An Easy-to-Use Alarm Service

Just One Click of a Button

If you feel unwell or suffer from a fall, all you need to do is press the red help button on your MyAmie Pendant or Lifeline Vi Alarm unit. This will send an alert call through to our 24-Hour Response Team.

Instant Support and Care

Once the alarm has been activated, the Response Team will receive an instant alert and respond over the alarm’s built-in loudspeaker. A member of the Response Team will speak with you to see what has happened before taking action.

The team member will then begin contacting the relatives, friends, and/or neighbours you selected to be your emergency contacts. If you require medical attention, the Response Team will also contact the emergency services. Whilst you’re waiting, the Response Team will continue to reassure and check on you to see that you are okay.

Help Arrives

Before you know it, help will have arrived at your home. Your loved ones will be able to help you back to your feet and the paramedics will be able to provide you with medical attention.

To ensure that your emergency contacts/paramedics are able to enter your home, we advise installing a keysafe on an exterior wall. We will be able to share the combination code with the paramedics.

Simple & Affordable Pricing

£22.67 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof MyAmie Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
£26.67 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Plug & Play Lifeline Vi Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Options
  • 24/7 Monitoring
Fastest Connecting
Alarm
£26.67 per month
3 Months Free with Annual Plan
+ one-off £45 setup fee
  • Rapid Connection Technology
  • Plug-in Anywhere Digital Alarm
  • 600m Alert Range
  • Fall Detection Compatible
  • 24/7 Monitoring
LifeConnect24 is rated Excellent
4.7 Average rating
7395 Reviews
  • Anonymous

    Verified Customer

    Life Connect was recommended by my friends Mr & Mrs Keith Scott who both wear personal alarms and assured me that you provide good service and efficiency

    Colchester, United Kingdom, 20 hours ago
  • Violet H.

    Verified Customer

    Much simpler to set up and use than the previous spec.

    Doncaster, United Kingdom, 23 hours ago
  • Cornelis B.

    Verified Customer

    My landline tel=0208 658 2662 my mobile number = 07415163597with kind regards cornelis

    Ramsgate, United Kingdom, 2 days ago
  • Anonymous

    Verified Customer

    This site is vety helpful.

    3 days ago
  • Mary S.

    Verified Customer

    I feel very safe I was on the floor for 51/2 hrs that what made my children look into a alarm

    Ilford, United Kingdom, 5 days ago
  • Kathleen G.

    Verified Customer

    Your team were excellent when I fell and needed to use the alarm. They could have saved my life!

    Derby, United Kingdom, 5 days ago
  • Peggy F.

    Verified Customer

    My unit was affected by lightning strikes and so it was not working. One call and a day later a replacement unit complete including personal wrist button was received by post. I now have the reassurance back that i am protected.

    London, United Kingdom, 5 days ago
  • Andy

    Verified Customer

    I spoke with Matilda which was much better than arranging on-line. She was very helpful & made sure we got the best price for my mum. I haven't set up the system yet but it sounds pretty easy. Hopefully all of the staff are as pleasant & engaging as Matilda.

    5 days ago
  • Anonymous

    Verified Customer

    Jos answered my initial telephone and explained the service extremely clearly and was a Very good listener to my questions and comments which he answered with patience and clarity.

    Slough, United Kingdom, 6 days ago
  • Elizabeth H.

    Verified Customer

    Altjough I have never had to call lifeline in an emergency, it is reassuring to know that it is there should I need to call in the future.

    Westbury, United Kingdom, 6 days ago
  • George B.

    Verified Customer

    Lifeline24 are a brilliant company definitely would recommend them very friendly very professional in the Job they do

    Stoke-on-Trent, United Kingdom, 1 week ago
  • Anonymous

    Verified Customer

    Quick efficient service but we ordered on a Wednesday and asked for the delivery to be on the Friday. It was delivered on the Thursday when we were out and a neighbour had to take it in! Nevertheless all went well and installed in a satisfactory way. I thought there would be a wireless connection to our router. The size of the table on which the router is sited is small and not able to be moved or changed to a better position so impossible to fulfil the recommended one metre apart. Perhaps this should be clarified in the sales pitch?

    Glasgow, United Kingdom, 1 week ago
  • Jan D.

    Verified Customer

    After installing the alarm, my Dad unfortunately pressed his button by mistake and the Lifeconnect representative was only too pleased to speak to him and reassure him that there was no problem. Excellent service so far.

    Wimborne Minster, United Kingdom, 1 week ago
  • Anonymous

    Verified Customer

    A very good system gives me peace of mind

    Hockley, United Kingdom, 1 week ago
  • VALERIE A.

    Verified Customer

    We have only had Lifeline for a few days but it was used the next day as I had a fall. As the speaker is downstairs and we were upstairs at the time we were unable to talk to a helper but you got our neighbour to come and help so thanks .

    Belfast, United Kingdom, 1 week ago
  • Anonymous

    Verified Customer

    A very smooth ordering service with great communication. My mother changed her mind about the bracelet she had ordered and It was a very straightforward process to switch to necklace type. Setting up the system was very straightforward and quick. Very good service!

    United Kingdom, 1 week ago
  • Ken J.

    Verified Customer

    Very helpful when I rang up on behalf of my 97 year old Father and all my questions were answered.

    Cirencester, United Kingdom, 1 week ago
  • Betty B.

    Verified Customer

    Maintains independence. Very easy system to install.

    Nottingham, United Kingdom, 1 week ago
  • Anonymous

    Verified Customer

    Needed a replacement control unit as previous unit standby battery was not charging. No problem ordering the free replacement unit. Delivered very quickly and came with all the items required. Easy to set up & return the faulty unit also at no charge. Great service all round.

    Croydon, United Kingdom, 1 week ago
  • Pete S.

    Verified Customer

    Im so please with the support I've received from LifeLine24. Im sure this device will be useful, especially if their technology moves forward and more range area is covered. I think there should be a little more investment as economic means of tracking and use of Sims is already available at low prices. as proved in the area of Monimoto tracking for vehicles. Im am very grateful to LifeLine24 's support. Thank you.

    United Kingdom, 1 week ago

What Our Customers Say About Us

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mrs Sarah Smith

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mr Joe Doherty

"LifeConnect24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Ms Joan Wood

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Thom Vincent

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Mrs Katherine Todd

Lifeline Case Study
Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."

Our Range of Personal Alarms

  • 24/7 Monitoring
  • 100m Alert Range
  • Waterproof Alarm Pendant
  • No Need To Charge
  • Lifetime Warranty
  • Rapid Connection Technology
  • Plug-In Anywhere
  • 24/7 Monitoring
  • 300m Alert Range
  • Waterproof Pendant
  • No Need To Charge
  • Lifetime Warranty
  • Automatic Fall Detection
  • Rapid Connection Technology
  • Plug-In Anywhere
  • 24/7 Monitoring
  • 300m Alert Range
  • Waterproof Pendant
  • No Need To Charge
  • Lifetime Warranty