Having lifeline is vrey reassuring thank you Lifeline

New digital base unit arrived promptly,I had to wait a couple of days to get some help to connect it.Conducted a test call then another call from out in the garden, everything worked ok.

The team were very helpful when testing the new alarm.

Clear, concise and very efficient. Very happy with the product supplied, thank you for your help.

Very good quality and excellent service thanks for your help and support nigel

Very grateful for peace of mind with Lifeline. Thanks to everyone being there when we need them.

Great service, the sales team was friendly and helpful, and it was a very easy setup.

I phoned with some queries and was answered by a very friendly and helpful gentleman who gave me a lot od useful information - and saved me the 20% VAT!

Exemplary service. Very responsive, helpful and pleasant to deal with.

This was a replacement as I was so fed up with having so many false alarms. The replacement came promptly and Matilda talked me through putting it together. I had asked for the previous one to have the sensitivity lessoned. The replacement went off/false alarm less than 24 hours after being set up. When it went off falsely about 7 hours later I asked Customer Services to reduce the sensitivity of the new one!!! This was duly done, and so far so good. I decided to buy a personal alarm as I have now passed the age when my husband fell down the stairs & knocked himself out. Luckily I heard him. He has since died & I live alone. ( I could not write this below)

Spoke to a very helpful person called Carey. Answered all my questions. Delivery was next day

The earlier installation failed and the replacement was promptly provided. Good service.

very good service

Great knowledgeable staff, friendly and helpful.

Very fast delivery and excellent friendly people at the end of the line when setting up and testing

Requires two people present for the initial testing and set up , apart from the person needing to use the alarm, especially if testing the maximum range . Alarm button is very sensitive on the wrist band version to depressions ( which is needed) so the wearer needs to have the mental capacity to be careful when moving around . Other than this , a very reactive service so far

All very efficient and easy to set up

I am 92 years' old and live on my own. I feel reassured that if I come to any harm then I can get help at the press of a button.

Very good service from all of the team thank you

Prompt response and delivery of my new machine. Polite and helpful staff.