Installing Your Lifeline Alarm
We strive to make the alarm ordering and installation process as simple as possible. The alarm unit is pre-programmed and there’s no need for installation engineers. We find that almost all of our customers are able to set up their own alarms at home in just a few minutes.
Setting up your digital alarm is straightforward - just plug it into the mains and you're almost there. The base unit connects using mobile signal, but for the strongest connection, we recommend plugging it into your internet with the supplied ethernet cable.
Installing the Lifeline Alarm is quick & easy
The Lifeline Alarm unit is pre-programmed before you receive it so there is no need to wait for installation engineers — your alarm can be ready to use within 24 hours of ordering!
Installation is quick and easy, taking only a few minutes. After installing your alarm, you will complete a test call with our UK-based Response Team to ensure the Lifeline Alarm is set up correctly. The installation procedure is outlined in this helpful video. You will also receive a detailed installation guide with your alarm. It really is as simple as plugging your alarm in.
Once you’ve joined our service, you’ll be assigned a dedicated account manager. If you have any account queries, you will be able to speak to them directly over the telephone.
Want to find out more information about our Lifeline Pendant Alarms? Take a look at our in-depth personal alarm article or give us a call on 0800 999 0400 today.
KEYSAFES
A keysafe is a great way of ensuring that your emergency contacts and paramedics can get into your home once you have pressed your pendant. If your emergency contacts cannot be reached by our Response Team, how will the emergency services get in if your door is locked?
Customers with a keysafe pass on their code to our Response Team, who can then share this with paramedics and any emergency contacts who don’t have their own key. The time saved here could make all the difference.
Having a keysafe improves the overall security of your home.