MEDI ALERT SYSTEM
Personal alarms are also commonly known as medi alert systems. Our alarms have been designed specifically for the elderly, frail and disabled. With our standard medi alert package, you’ll receive the Lifeline Vi Alarm Unit and the MyAmie Pendant, both of which are full of the latest Telecare technology. Both devices are manufactured by the experts at Tunstall right here in the UK.
Our medi alert alarm is a plug-and-play unit, which simply plugs into your existing telephone socket and a power socket. Connect your telephone to the alarm with the adaptor provided and you are ready to test your alarm. There’s no need for an extra telephone socket or a splitter.
With the medi alert service, you may also qualify for VAT Exemption – which means you will not pay any VAT. More than 95% of our customers are eligible for VAT relief!


INSTALLING THE LIFELINE ALARM IS QUICK & EASY
The Lifeline Alarm unit is pre-programmed before you receive it so there is no need to wait for installation engineers — your alarm can be ready to use within 24 hours of ordering!
Installation is quick and easy, taking only a few minutes. After installing your alarm, you will complete a test call with our UK-based Response Team to ensure the Lifeline Alarm is set up correctly. The installation procedure is outlined in this helpful video. You will also receive a detailed installation guide with your alarm. It really is as simple as plugging your alarm in.
Once you’ve joined our service, you’ll be assigned a dedicated account manager. If you have any account queries, you will be able to speak to them directly over the telephone.
Want to find out more information about our Lifeline Pendant Alarms? Take a look at our in-depth personal alarm article or give us a call on 0800 999 0400 today.
THE MYAMIE PENDANT
The MyAmie Pendant has been designed to be as comfortable as possible for the user. The pendant can be worn around your neck or around your wrist, with both attachments available inside the box.
The small, discreet and stylish design means that you don’t have to worry about removing the device if you are heading out – most people won’t even notice it!


JOINING THE LIFELINE PERSONAL ALARM SERVICE IS QUICK AND SIMPLE!
1. ORDER YOUR ALARM
Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.
2. CONNECT YOUR ALARM
Connect the alarm to the power & telephone socket before pressing the red button to test.
3. TEST YOUR ALARM
Our UK-based Response Team will answer your test call and make sure everything is working perfectly.
4. YOU'RE READY TO GO
Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.
WHAT OUR CUSTOMERS SAY ABOUT US
Our most popular personal alarm services

NEW
Lifeline Personal Alarm
From £14.99 per month
- Plug & Play Lifeline Vi Alarm
- Waterproof MyAmie Pendant
- 100m Alert Range
- Neck & Wrist Strap
- 24/7 Monitoring
- Lifetime Warranty

NEW CUSTOMER OFFER
Lifeline Fall Detector
£17.99 per month
- Plug & Play Lifeline Vi Alarm
- Waterproof Fall Detector
- Fall Detection Service
- Neck & Wrist Options
- 24/7 Monitoring
- Lifetime Warranty

FASTEST CONNECTING
SmartLife Personal Alarm
£18.99 per month
- Fastest Connecting Alarm
- Plug-in Anywhere Digital Alarm
- Optional Fall Detection
- Neck & Wrist Option
- 24/7 Monitoring
- Lifetime Warranty
* Promotional Terms and Conditions apply. See here for details.