PIPER ALARM

The Piper Alarm service is designed to help elderly and disabled people to continue living in the comfort of their own homes. The alarm gives them a way to call for help 24/7, 365 days a year, by simply pressing a button on their wrist or around their neck.

PIPER ALARM - PENDANT BUTTON

The Piper Alarm comes in two separate parts: the base unit and the pendant button. Both are manufactured by Tunstall and contain the very latest telecare technology.

The pendant button can be worn around your wrist or neck. Both attachments are included with the alarm, so the choice is yours. The pendant is small and compact, yet the red button is a third larger than the previous model. This makes it discreet and easy to hide under your clothing, while remaining easy to press in an emergency.

Our pendant is waterproof, so you can call for help if you slip in the bath or shower. You’ll also be able to press the button if you fall whilst out in your garden, as the pendant has an impressive range of 100 metres.

If you need help, simply press the red button and we’ll respond.

PIPER ALARM - BASE UNIT

The pendant button connects to the Piper Alarm’s base unit. This is a small box which can be installed by the alarm user or a loved one in a few minutes. It simply plugs into your telephone socket and mains power, with your telephone going into the back of the box using the adaptor provided.

The base unit for the Piper Alarm has a loudspeaker, which our Response Team will use to speak to you in an emergency. You can then respond by using the built-in microphone.

A 40-hour back-up battery will boot up during a power cut, ensuring that you never have to go without the reassurance of your Piper Alarm.

HOW DOES THE PIPER ALARM SERVICE WORK?

Alongside the hardware, the Piper Alarm service includes a 24-hour Response Team. They’re ready and waiting to help you:

If you fall, feel unwell, or have any concerns about your safety, press the red button on your pendant.

This sends an instant alert call to our UK-based Monitoring Centre. A team member will respond within seconds over the base unit loudspeaker.

The Response Team will ask what’s happened and if you’ve sustained any injuries. They’ll assess the situation and take action.

Your emergency contacts will be telephoned and asked to attend urgently. The emergency services will also be contacted if necessary.

JOINING THE LIFELINE PERSONAL ALARM SERVICE IS QUICK AND SIMPLE!