Affordable, life-saving personal
alarm plans from just 37p a day

24/7 peace of mind with a personal alarm plan, supporting your independence

Starting from just £14.99 a month, with monthly and annual payment options

Most popular products


From £14.99 per month
  • Plug & Play Lifeline Alarm
  • Waterproof Alarm Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
  • Lifetime Warranty

Pay Annually, get 3 months free

£17.99 per month

  • Plug & Play Lifeline Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Options
  • 24/7 Monitoring
  • Lifetime Warranty

Pay Annually, get 3 months free

Fastest Connecting

£18.99 per month

  • Fastest Connecting Alarm
  • Plug-in Anywhere Digital Alarm
  • 600m Alert Range
  • Optional Fall Detection
  • Neck & Wrist Option
  • 24/7 Monitoring
  • Lifetime Warranty

Pay Annually, get 3 months free

  • AT RISK OF A FALL

    The alarm is ideal for people of any age living with a medical condition or disability. It’s particularly helpful for those who are at risk of a fall and those with heart problems, arthritis, high blood pressure, and osteoporosis.

  • MEDICAL CONDITIONS

    People with a long-term medical condition will also qualify for VAT Exemption on our Lifeline Alarm. Our service is available to people across the United Kingdom. Please visit LifeConnect24 IE if you are in the Republic of Ireland.

  • ELDERLY, FRAIL & DISABLED

    The Lifeline Alarm Service has been designed specifically for elderly, frail, and disabled people in the UK. It aims to give people the reassurance and confidence they need to live safely and independently in their own homes.

What Our Customers Say About Us

  • LifeConnect Customer

    I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs.

    Mrs Sarah Smith
  • LifeConnect24 Customer

    They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service.

    Mr Joe Doherty
  • Lady Lifeline Customer

    LifeConnect24’s staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology.

    Ms Joan Wood
  • LifeConnect24 Customer

    Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all.

    Mr Thom Vincent
  • LifeConnect Customer

    Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly.

    Mrs Katherine Todd
  • LifeConnect24 Customer

    Lifeline Case Study

    Mr Peter Johnson

    Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says…

    Read Full Case Study
Read More Customer Testimonials

LifeConnect24 is rated Excellent

4.7 Average rating

7708 Reviews

Maureen M.

Verified Customer

Very fast delivery and excellent friendly people at the end of the line when setting up and testing

United Kingdom
, 1 day ago

Samuel W.

Verified Customer

Requires two people present for the initial testing and set up , apart from the person needing to use the alarm, especially if testing the maximum range . Alarm button is very sensitive on the wrist band version to depressions ( which is needed) so the wearer needs to have the mental capacity to be careful when moving around . Other than this , a very reactive service so far

Widnes, United Kingdom
, 1 day ago

Anonymous

Verified Customer

All very efficient and easy to set up

Peterhead, United Kingdom
, 1 day ago

Anonymous

Verified Customer

I am 92 years' old and live on my own. I feel reassured that if I come to any harm then I can get help at the press of a button.

United Kingdom
, 1 day ago

Denise D.

Verified Customer

Very good service from all of the team thank you

Chingford, United Kingdom
, 4 days ago

Ros C.

Verified Customer

Prompt response and delivery of my new machine. Polite and helpful staff.

Canterbury, United Kingdom
, 4 days ago

Barbara A.

Verified Customer

Very good product with excellent backup staff

Lowestoft, United Kingdom
, 4 days ago

Hugh D.

Verified Customer

Cheerful and helpful.

Truro, United Kingdom
, 6 days ago

Keith H.

Verified Customer

After contacting Lifeline 24 about a low battery ,they promply sent me a replacem machine,many thanks ,well done

Swadlincote, United Kingdom
, 1 week ago

Arthur H.

Verified Customer

Excellent information given over telephone, clear instructions for set up

Brighton, United Kingdom
, 1 week ago

Elaine H.

Verified Customer

Up to the moment, everything has been good and it is in the future, should I require assistance, that I can really gauge your company's performance.

Leeds, United Kingdom
, 1 week ago

Anonymous

Verified Customer

Very helpful staff and assisted setting up of the unit.

Street, United Kingdom
, 1 week ago

Edna M.

Verified Customer

Quick service after my lifeline failed. I now have my original alarm and feel alot more confident.

Bolton, United Kingdom
, 1 week ago

Pamela M.

Verified Customer

The service has been excellent

Ashford, United Kingdom
, 1 week ago

Anonymous

Verified Customer

I recently moved home and took my Lifeline24 with me. I contacted them when I was having issues with my telephone line and it’s suitability for transfer to the new all fibre tine. Great news, I could upgrade to the digital pack which is brill fibre compliant (sounds like a a pack of breakfast food!!), which would be an additional cost of £40. Within 24 hrs I received a pack containing a new digital device, pendant and full instructions on how to set up and test the line. I am delighted with the services I received and that I have a new set of equipment that not only works efficiently but looks good too. The whole thing operates without having to be connected to the telephone line. Just need a broadband connection. Couldn’t be more simple.

Italy
, 1 week ago

Elizabeth P.

Verified Customer

I am 84 and the help given by the young lady from the technical team was superb. Diagnosing a faulty wire which cut off my telephone connection, a new set of wires was received which, when I had connected them, have me back my phoneline. Many thanks.

1 week ago

Patricia W.

Verified Customer

You are just a telephone away if I need help.

Bridgwater, United Kingdom
, 1 week ago

Deborah B.

Verified Customer

The service seemed very good, any contact with customer service has been pleasant and efficient.

Worthing, United Kingdom
, 1 week ago

Keith R.

Verified Customer

Excellent service explaing how the system works, Setting up was easy and everone was very helpfull.

United Kingdom
, 1 week ago

Joyce S.

Verified Customer

Overall I was very pleased with the service and corospondance i recieved , after my original box / set up failed probably due to my Landline not oerating properly , which was dealt with fairly prmptly , my daughter helped me set the new alarm up which arrived the next day , she was also very pleased , so many thanks good to know i can rely on ' LifeConnect ' .

Leigh-on-Sea, United Kingdom
, 2 weeks ago
Two elderly people wearing their My Amie pendantsTwo elderly people wearing their My Amie pendants

Joining the Lifeline personal alarm service is quick and simple!

  1. Order Your Alarm

    Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.

  2. Connect Your Alarm

    Connect the alarm to the power & telephone socket before pressing the red button to test.

  3. Test Your Alarm

    Our UK-based Response Team will answer your test call and make sure everything is working perfectly.

  4. You're Ready To Go

    Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

How does the Lifeline Alarm service work?

With your Lifeline Alarm package, you will receive a Lifeline Vi Alarm base unit and a MyAmie Pendant. Once your alarm unit has been installed, you can choose to wear the MyAmie Pendant on an elasticated strap around your wrist, or around your neck like a necklace.

  1. Wear Your Pendant
  2. Call Help When Needed
  3. Response Team Assessment
  4. Action Taken
Find Out More
Elderly Lady wearing her personal alarmMan wearing his Lifeline VibbyLady pressing her MyAmie personal alarm to link with her Lifeline alarmMan wearing his MyAmie pendant

Wear Your Pendant

Wear your stylish pendant around your wrist, neck or on your keychain.

Man holding his MyAmie PendantMan pressing his fall detector personal alarmLady pressing her fall detectorMan pressing his Lifeline alarm

Call Help When Needed

If you feel unwell or suffer a fall, simply press the button on your pendant to raise the alarm.

A LifeConnect24 Customer Service team member

Response Team Assessment

Our UK-based Response Team will respond immediately to assess your situation, before taking the appropriate action.

Lady wearing her MyAmie personal alarm

Action Taken

If needed, the Response Team will call your emergency contacts and ask them to visit your home urgently. The emergency services will also be contacted by our Response Team if they are required.

  • INSTANT RESPONSE IN THE CLICK OF A BUTTON

    When you press the red button on your MyAmie Pendant, our Response Team will speak to you and arrange the assistance you need. They’ll call your emergency contacts and, if needed, the emergency services to come and help you.

    If paramedics are called, we will also pass on your general medical history, allergies and prescriptions so that you receive the best possible care.

    Compare Our Plans
  • TSA-ACCREDITED 24/7 RESPONSE TEAM

    Once you join the Lifeline Personal Alarm service, you will have access to our expert Response Team, who provide a platinum level of service. Our UK-based team will monitor your alarm 24/7 to ensure that you always have help available at the touch of a button.

    Our Response Team has been accredited by the Telecare Services Association. Day or night, they’ll be on hand to support you.

    Find Out More
  • RECOMMENDED BY HEALTHCARE PROFESSIONALS

    The Lifeline Alarm service comes highly recommended by carers, occupational therapists, nurses, and doctors throughout the UK. We welcome referrals from doctors and carers, as well as orders from family members and friends who wish to buy an alarm for their loved ones.

    If you wish to refer somebody for a personal alarm, please complete our referrals form and we’ll be in touch.

    Order Now

Help and Advice

At LifeConnect24 we want to promote every aspect of independent living in later life. Browse hundreds of articles on a range of interesting topics, from healthcare to hobbies and finance to fitness. Our expert writers publish new articles every week.