Affordable, life-saving personal
alarm plans from just 37p a day

24/7 peace of mind with a personal alarm plan, supporting your independence

Starting from just £14.99 a month, with monthly and annual payment options

Most popular products


From £14.99 per month
  • Plug & Play Lifeline Alarm
  • Waterproof Alarm Pendant
  • 100m Alert Range
  • Neck & Wrist Strap
  • 24/7 Monitoring
  • Lifetime Warranty

Pay Annually, get 3 months free

£17.99 per month

  • Plug & Play Lifeline Alarm
  • Waterproof Fall Detector
  • Fall Detection Service
  • Neck & Wrist Options
  • 24/7 Monitoring
  • Lifetime Warranty

Pay Annually, get 3 months free

Fastest Connecting

£18.99 per month

  • Fastest Connecting Alarm
  • Plug-in Anywhere Digital Alarm
  • 600m Alert Range
  • Optional Fall Detection
  • Neck & Wrist Option
  • 24/7 Monitoring
  • Lifetime Warranty

Pay Annually, get 3 months free

  • AT RISK OF A FALL

    The alarm is ideal for people of any age living with a medical condition or disability. It’s particularly helpful for those who are at risk of a fall and those with heart problems, arthritis, high blood pressure, and osteoporosis.

  • MEDICAL CONDITIONS

    People with a long-term medical condition will also qualify for VAT Exemption on our Lifeline Alarm. Our service is available to people across the United Kingdom. Please visit LifeConnect24 IE if you are in the Republic of Ireland.

  • ELDERLY, FRAIL & DISABLED

    The Lifeline Alarm Service has been designed specifically for elderly, frail, and disabled people in the UK. It aims to give people the reassurance and confidence they need to live safely and independently in their own homes.

What Our Customers Say About Us

  • LifeConnect Customer

    I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs.

    Mrs Sarah Smith
  • LifeConnect24 Customer

    They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service.

    Mr Joe Doherty
  • Lady Lifeline Customer

    LifeConnect24’s staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology.

    Ms Joan Wood
  • LifeConnect24 Customer

    Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all.

    Mr Thom Vincent
  • LifeConnect Customer

    Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly.

    Mrs Katherine Todd
  • LifeConnect24 Customer

    Lifeline Case Study

    Mr Peter Johnson

    Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says…

    Read Full Case Study
Read More Customer Testimonials

LifeConnect24 is rated Excellent

4.7 Average rating

7732 Reviews

Josephine W.

Verified Customer

Excellent service from Lifeline 24! Friendly and efficient staff both on the sales team and the team answering personal alarm signal! New digital alarm installed easily and thoroughly checked with the Alarm answering team! Thank you for giving us peace of mind ! Would highly recommend!

Bristol, United Kingdom
, 3 hours ago

Terence C.

Verified Customer

Very easy process from start to finish. Great customer service.

Lisburn, United Kingdom
, 4 hours ago

Robert P.

Verified Customer

quick. efficient and reliable,

Liverpool, United Kingdom
, 23 hours ago

Philip M.

Verified Customer

Smart easy box to set up call handlers very polite and helpfull

Eastbourne, United Kingdom
, 1 day ago

Mary C.

Verified Customer

Excellent and speedy service!

Pontefract, United Kingdom
, 2 days ago

Evelyne W.

Verified Customer

this is briliant and I think it will prove excellant for me.

Harrow, United Kingdom
, 2 days ago

Peter L.

Verified Customer

Triedthe Pendant but found it too sensitive so will now try the wrist. If this is similar will move the alarm with me when I go to strategic points here at home. Like Bathroom, Lounge, Bedroom etc. Not perfect but better than nothing! Thank You Peter Lucas

Liverpool, United Kingdom
, 4 days ago

LINDA D.

Verified Customer

Very helpful and informative would definitely recommend your services to other people

Stevenston, United Kingdom
, 5 days ago

Michael F.

Verified Customer

Having lifeline is vrey reassuring thank you Lifeline

United Kingdom
, 5 days ago

Trevor B.

Verified Customer

New digital base unit arrived promptly,I had to wait a couple of days to get some help to connect it.Conducted a test call then another call from out in the garden, everything worked ok.

Walsall, United Kingdom
, 6 days ago

Dilys O.

Verified Customer

The team were very helpful when testing the new alarm.

Leeds, United Kingdom
, 6 days ago

Anonymous

Verified Customer

Clear, concise and very efficient. Very happy with the product supplied, thank you for your help.

Sunderland, United Kingdom
, 6 days ago

Nigel H.

Verified Customer

Very good quality and excellent service thanks for your help and support nigel

Spennymoor, United Kingdom
, 6 days ago

Madeleine S.

Verified Customer

Very grateful for peace of mind with Lifeline. Thanks to everyone being there when we need them.

Brecon, United Kingdom
, 1 week ago

Martin b.

Verified Customer

Great service, the sales team was friendly and helpful, and it was a very easy setup.

Ammanford, United Kingdom
, 1 week ago

Peter L.

Verified Customer

I phoned with some queries and was answered by a very friendly and helpful gentleman who gave me a lot od useful information - and saved me the 20% VAT!

1 week ago

Barbara K.

Verified Customer

Exemplary service. Very responsive, helpful and pleasant to deal with.

United Kingdom
, 1 week ago

Elizabeth S.

Verified Customer

This was a replacement as I was so fed up with having so many false alarms. The replacement came promptly and Matilda talked me through putting it together. I had asked for the previous one to have the sensitivity lessoned. The replacement went off/false alarm less than 24 hours after being set up. When it went off falsely about 7 hours later I asked Customer Services to reduce the sensitivity of the new one!!! This was duly done, and so far so good. I decided to buy a personal alarm as I have now passed the age when my husband fell down the stairs & knocked himself out. Luckily I heard him. He has since died & I live alone. ( I could not write this below)

Sheerness, United Kingdom
, 1 week ago

Anonymous

Verified Customer

Spoke to a very helpful person called Carey. Answered all my questions. Delivery was next day

Islington, United Kingdom
, 1 week ago

Val W.

Verified Customer

The earlier installation failed and the replacement was promptly provided. Good service.

Catford, United Kingdom
, 1 week ago
Two elderly people wearing their My Amie pendantsTwo elderly people wearing their My Amie pendants

Joining the Lifeline personal alarm service is quick and simple!

  1. Order Your Alarm

    Order your Lifeline Alarm on our website or over the phone and receive free next-day delivery.

  2. Connect Your Alarm

    Connect the alarm to the power & telephone socket before pressing the red button to test.

  3. Test Your Alarm

    Our UK-based Response Team will answer your test call and make sure everything is working perfectly.

  4. You're Ready To Go

    Your Lifeline Alarm is ready to use. If you need help, day or night, simply press your pendant.

Order today

How does the Lifeline Alarm service work?

With your Lifeline Alarm package, you will receive a Lifeline Vi Alarm base unit and a MyAmie Pendant. Once your alarm unit has been installed, you can choose to wear the MyAmie Pendant on an elasticated strap around your wrist, or around your neck like a necklace.

  1. Wear Your Pendant
  2. Call Help When Needed
  3. Response Team Assessment
  4. Action Taken
Find Out More
Elderly Lady wearing her personal alarmMan wearing his Lifeline VibbyLady pressing her MyAmie personal alarm to link with her Lifeline alarmMan wearing his MyAmie pendant

Wear Your Pendant

Wear your stylish pendant around your wrist, neck or on your keychain.

Man holding his MyAmie PendantMan pressing his fall detector personal alarmLady pressing her fall detectorMan pressing his Lifeline alarm

Call Help When Needed

If you feel unwell or suffer a fall, simply press the button on your pendant to raise the alarm.

A LifeConnect24 Customer Service team member

Response Team Assessment

Our UK-based Response Team will respond immediately to assess your situation, before taking the appropriate action.

Lady wearing her MyAmie personal alarm

Action Taken

If needed, the Response Team will call your emergency contacts and ask them to visit your home urgently. The emergency services will also be contacted by our Response Team if they are required.

  • INSTANT RESPONSE IN THE CLICK OF A BUTTON

    When you press the red button on your MyAmie Pendant, our Response Team will speak to you and arrange the assistance you need. They’ll call your emergency contacts and, if needed, the emergency services to come and help you.

    If paramedics are called, we will also pass on your general medical history, allergies and prescriptions so that you receive the best possible care.

    Compare Our Plans
  • TSA-ACCREDITED 24/7 RESPONSE TEAM

    Once you join the Lifeline Personal Alarm service, you will have access to our expert Response Team, who provide a platinum level of service. Our UK-based team will monitor your alarm 24/7 to ensure that you always have help available at the touch of a button.

    Our Response Team has been accredited by the Telecare Services Association. Day or night, they’ll be on hand to support you.

    Find Out More
  • RECOMMENDED BY HEALTHCARE PROFESSIONALS

    The Lifeline Alarm service comes highly recommended by carers, occupational therapists, nurses, and doctors throughout the UK. We welcome referrals from doctors and carers, as well as orders from family members and friends who wish to buy an alarm for their loved ones.

    If you wish to refer somebody for a personal alarm, please complete our referrals form and we’ll be in touch.

    Order Now

Help and Advice

At LifeConnect24 we want to promote every aspect of independent living in later life. Browse hundreds of articles on a range of interesting topics, from healthcare to hobbies and finance to fitness. Our expert writers publish new articles every week.