Very fast delivery and excellent friendly people at the end of the line when setting up and testing

Requires two people present for the initial testing and set up , apart from the person needing to use the alarm, especially if testing the maximum range . Alarm button is very sensitive on the wrist band version to depressions ( which is needed) so the wearer needs to have the mental capacity to be careful when moving around . Other than this , a very reactive service so far

All very efficient and easy to set up

I am 92 years' old and live on my own. I feel reassured that if I come to any harm then I can get help at the press of a button.

Very good service from all of the team thank you

Prompt response and delivery of my new machine. Polite and helpful staff.

Very good product with excellent backup staff

Cheerful and helpful.

After contacting Lifeline 24 about a low battery ,they promply sent me a replacem machine,many thanks ,well done

Excellent information given over telephone, clear instructions for set up

Up to the moment, everything has been good and it is in the future, should I require assistance, that I can really gauge your company's performance.

Very helpful staff and assisted setting up of the unit.

Quick service after my lifeline failed. I now have my original alarm and feel alot more confident.

The service has been excellent

I recently moved home and took my Lifeline24 with me. I contacted them when I was having issues with my telephone line and it’s suitability for transfer to the new all fibre tine. Great news, I could upgrade to the digital pack which is brill fibre compliant (sounds like a a pack of breakfast food!!), which would be an additional cost of £40. Within 24 hrs I received a pack containing a new digital device, pendant and full instructions on how to set up and test the line. I am delighted with the services I received and that I have a new set of equipment that not only works efficiently but looks good too. The whole thing operates without having to be connected to the telephone line. Just need a broadband connection. Couldn’t be more simple.

I am 84 and the help given by the young lady from the technical team was superb. Diagnosing a faulty wire which cut off my telephone connection, a new set of wires was received which, when I had connected them, have me back my phoneline. Many thanks.

You are just a telephone away if I need help.

The service seemed very good, any contact with customer service has been pleasant and efficient.

Excellent service explaing how the system works, Setting up was easy and everone was very helpfull.

Overall I was very pleased with the service and corospondance i recieved , after my original box / set up failed probably due to my Landline not oerating properly , which was dealt with fairly prmptly , my daughter helped me set the new alarm up which arrived the next day , she was also very pleased , so many thanks good to know i can rely on ' LifeConnect ' .