Quick and easy to buy. Prompt delivery.

I had to change my Lifeline as I now only have a mobile phone. The new system was really easy to set up and although I am 89 and not very technically minded I was able to do it myself .when I tested it the person was very helpful too. The wristband is however much bulkier than the previous one and the strap more difficult to adjust.As I have a really tiny wrist I have had to cut the strap down quite a bit but it is comfortable to wear although I have noticed that it takes a long time to dry after a shower.

Very quick and helpful service

Safe secure easy to use. Button is very sensitive though.

tjank yopu it is very reassuring to know that I am safe and casn rely on your system should I need it With thanks Mary Jo

Found setting up complex and new alarm too bulky

Always available when you might need it, helpful advice from pleasant staff, good service.

A very good device which makes us feel safe at all times. Service is excellent.

They have always been supportive. I telephoned to discuss the upgrade I had been offered. Harry talked me through the process and made it easy for me to make a decision to place an order. Once the replacement arrived the changeover was smooth and I appreciated the extra help from the support team.

All your staff were very helpful and explained procedure

I found the people I spoke to were very helpful and polite

Prompt response to alarm calls and helpful advice

I have only needed to call them once, but they responded very quickly and was able to call a neighbour to help me. It has given me confidence knowing that if I fall or need assistance I can call for help.

It was difficult to set up I am not mobile enough but my cleaner did it with difficulty has she said instructions were a bit confusing

I have changed to the digital Lifeline and what a difficult performance it was. First of all the first box was faulty, the second was meant to have been sent to someone else and eventually I got the right one. I HATE THE THICK, CLUMSY GADJET THAT i HAVE TO WEAR AROUND MY NECK AND THE THICK AND MUCH TOO LONG CORD THAT IT IS ON. I accidentally also put out my 'phone line and it will have been 3 days waiting for a SKY re-connection.

I find the Pendant is too sensitive causing false alarms.

Prompt delivery & easy to set up .

Very good service - easy to deal with and, more inmportantly a very quick resposnse when needed. Very helpful telephone support when needed too.

Have had peace of mind since having LifeLine Purchased update as I was advised it was more efficient than the old one

Peace of mind when living on your own knowing there is always someone to call in an emergency.