With Christmas fast approaching, we want to make sure that all our alarm users know when they can reach us. Please see our Christmas opening hours below.
LifeConnect24 Response Team Operating Hours
First of all, we want to reassure you that our
Emergency Response Centre is open 24 hours a day, 365 days a year. Therefore, we will be open throughout the whole Christmas period to answer emergency calls from our alarm users, including Christmas Day and New Year's Day. Giving you unparalleled peace of mind this festive season, enjoy your celebrations knowing our team will always be there when you need them.
Customer Service Team: Christmas Opening Hours
Up until 24
th December, the Lifeline Customer Service Team is available 24 hours a day. Below, you can find our Christmas opening hours for 2022.
24th December: 7am – 6pm
Christmas Day: Lines Closed
Boxing Day: 9am – 8pm
27th – 30th December: Normal Service
New Year's Eve: 7:30am – 8pm
New Year's Day: 8:30am - 10pm
2nd January: Normal Service
Stay Safe This Christmas With LifeConnect24
As we come to the end of another year, we want all our customers to continue to feel safe and supported at home. If you have any questions about your Lifeline alarm service, please don't hesitate to
get in touch.
If you know someone else who might benefit from a Lifeline personal alarm,
why not refer them? Both you and the person you refer will receive a £15 M&S voucher!
Call
0800 999 0400 to find out more about our personal alarms, including our
fall detector plan.
From all of us here at LifeConnect24, we're wishing you and your loved ones a safe and happy Christmas and a wonderful New Year.