WELCOME TO THE LIFECONNECT24 ALARM SERVICE!

Supporting your independence!

You can now enjoy immediate 24/7 support, 365 days a year.

Please make sure you complete all steps below to ensure that your alarm is set up correctly.

STEP 1 - SETUP YOUR DIRECT DEBIT

If you haven’t done so already, it is very important that you set up your Direct Debit now. We will collect your annual renewal payment, the first of which will be due 12 months after opening your account. We will email you before we collect the first annual renewal payment.

STEP 2 - COMPLETE THE NEW CUSTOMER FORM

Please complete your New Customer Form as soon as possible. You will need details of any medical conditions that the alarm user may have and emergency contact details. If you prefer, there will be a paper copy of the New Customer Form arriving with your personal alarm.

STEP 3 - INSTALL YOUR NEW ALARM

Please only install your alarm the day after we receive your New Customer Form. We will confirm receipt of your form via email or over the phone.

You can install your alarm in 3 easy steps. These are detailed in the Installation Guide that should arrive with your alarm.

KEYSAFES

A keysafe is a great way of ensuring that your emergency contacts and paramedics can get into your home once you have pressed your pendant. If your emergency contacts cannot be reached by our Response Team, how will the emergency services get in if your door is locked?

Customers with a keysafe pass on their code to our Response Team, who can then share this with paramedics and any emergency contacts who don’t have their own key. The time saved here could make all the difference.

Having a keysafe improves the overall security of your home.

JOINING THE LIFELINE PERSONAL ALARM SERVICE IS QUICK AND SIMPLE!

WHAT OUR CUSTOMERS SAY ABOUT US

Mrs Sarah Smith

"I was first struck by the immediate polite voice at the end of the line. The whole experience was easy and systematic and my mum now has the support she needs."

Mr Thom Vincent

"Fast delivery ready for my return from hospital. Easy to set up and wear, plus it give me and my family peace of mind that I am safe. I recommend Lifeline very highly to all."

Mr Joe Doherty

"They promised next day delivery and that’s what happened. The alarm means my son knows that I am safe, which makes me feel a lot more settled. Thank you for a brilliant service."

Mrs Katherine Todd

"Everything was well packaged and arrived safely. In fact, this morning, after 24 hours at home, my mum had a fall and has to use the alarm, so I know it works brilliantly."

Ms Joan Wood

"LifeConnect24's staff are welcoming and friendly over the phone. They understand that the person on the other end may be an older person who may struggle with technology."

Mr Peter Johnson

"Since his personal alarm was installed, Peter’s self-confidence has been given a real boost. Now he feels safer than ever in his home. Peter says..."